Full Service Body Shop in Lexington, KY
100% Satisfaction Guaranteed
Address
2591 Palumbo Drive
Lexington, KY 40509
Phone
Office: (859) 269-9233
Fax: (859) 335-5018
Body Shop Services
Collision Repairs, Auto Glass Repair, Paint Repair, Frame & Unibody
Get in touch
Involved in an accident and looking for a proven collision center in Lexington area? Look no further. Our professional auto body services include any kind of repair that you may need to get your car fixed the right way! We work with all makes and models of automobiles, and try to get you the best value possible for your buck through our state-of-the-art collision repair services.
I went to the new Nicolasville location, but Google doesn't have it listed yet. I called the Lexington location looking to get both the back and front end of my brand new 2017 Hyundai Elantra repaired after getting sandwiched as part of a four car accident. Ben at the Palumbo location sent my estimate from the insurance company to Chris Rhorer at the Glenn/Nicolasville location as they weren't going to be able to fit me in for several weeks. Chris was able to get me in the next day after reading over the estimate. Throughout the repair process, Chris kept me informed of the progress and additional damage found (we couldn't open the hood or trunk before hand due to the damage). He worked with the insurance adjuster to get all the additional parts and services approved and ordered. Due to my work schedule, I had to stop by to drop off and pick up right around their 5 pm closing. Chris and Seth (I can't remember his name exactly, but I think I'm close, sorry) worked with me, including staying almost 30 minutes after closing when Enterprise got backed up and we were delayed. The work was performed on the estimated time frame (actually a day or two earlier than expected) and, as far as I can tell, the car is just like new again. We initially had an issue with the low tire pressure sensor light and check engine light coming on when I picked it up, and Chris made arrangements to get it back in and get those checked again, despite it being 5:30 on a Friday. It just turned out to be the spare tire had lost air during the initial impact, but Chris and his people checked the sensors, computer system, and all 5 tires for damage just to be sure it was just that. It was my second accident, and the first one was processed through my insurance (GEICO) so I didn't have a choice in the repair shop. For this accident, it was being processed through the rear car's insurance as he was at fault, and they told me to find a place and just let them know when repairs were scheduled so they could send the check. I was worried about picking a bad place and getting scamed/ripped off with bad repairs, but KY Collision Center had some of the best ratings and reviews in town. I'm very happy I chose to have them do the repairs and fully recommend them to anyone and everyone.read more
Elizabeth Farnsworth
01:52 06 Feb 18
I just picked my truck up today and it looks great. Someone side swiped me in a parking lot and you can't tell at all now. They were fast and efficient and handled all the insurance leg work for me. They also washed and vacuumed it which it desperately needed. I'd highly recommend them.read more
Ryan Shive
23:19 14 Sep 17
I give you 5 stars. Your work is flawless. I have a 2017 buick enclave with white frost paint matched perfectly. Great job!!read more
Deborah Hoover
15:14 15 Sep 17
I could not be more pleased with the service provided by Kentucky Collision center. They went to great lengths to return my truck to like new condition. My vehicle presented a particularly difficult repair and the results are flawless. It is impossible to tell the repaired areas from original parts. The paint work and color match are perfect. Kentucky Collision worked with the involved insurance company and simplified the process of getting my car back on the road. The staff is friendly and the shop impeccably clean. Highly recommended.read more
Jonathan Smith
13:05 23 Mar 17
I took a recently purchased older car for an estimate for repairs before giving the car to my daughter at school in another state. The estimate was lower than I had expected. They ordered the parts while I was present and they were delivered the next day. We took the car in and all the work was done in a timely manner and the car looked awesome. The staff was friendly and very helpful. They were up front about what needed to be done and the costs were what was quoted. I would recommend KY Collision Center to anyone needing car work done. They cared about doing the job right and about me as a customer.read more
Deanna Estes
21:04 08 May 17
My car was wrecked after my boyfriend's friend was driving it (I was in the car when it happened). The front left of the car was seriously messed up and I could barely open my car door. I was told it would be two weeks before they could get me in and when I did finally get in, it took another two weeks to fix (when I was originally told 3 days). When I finally got the car back, my air conditioner had stopped blowing cold air which is exactly the same thing that happened to a friend of mine who took her car there as well. When I called, I told them what had happened and they got flustered. They offered to take my car to the Jeep dealership for me to have it looked at if I could get it in that week, but my boyfriend was undergoing surgery that same week so I ended up having to decline and I just got around to taking the car to the Jeep dealership myself. I had to pay OUT OF POCKET $414 (after already paying a crap load of money to have my car fixed in the first place) to fix a mistake that KY Collision Center seems to be repeatedly making. I have to go back to the Jeep dealership in a couple weeks to get my car checked again to see if KY Collision created a leak in my AC system somewhere. If there is no leak, this means that they just FORGOT to recharge my AC system after they messed with it. Either way, piss poor workmanship and I will NOT EVER take my car back there again.read more
Laura Butler
15:48 03 May 18
They have been extremely friendly. Have an appointment to get my car fixed soon.
amera dawood
21:48 04 May 18
Great service and work was completed in adequate time for damage done to my car...thx kentucky collision especially Ben!!read more
Jessie Parker
05:04 01 Jun 18
Awesome experience and friendly staff especially Ben. They repaired damages on my truck and they even took care of any problems I had long after they provided service. Ben is extremely friendly, helpful, and goes above and beyond!read more
Kevin Masoumi
22:48 28 Aug 18
Amazingly fast and friendly I was needing a new bumper because someone hit me in a parking lot and the staff was incredibly friendly. The insurance company wanted them to use recycled car parts for my car and instead of just throwing on any bumper the staff continued to send them back bumpers until they finally just put a new one on just to make sure it was perfect! Not only that but they CLEANED the entire interior of my car (even the change in the cup holders). If something ever happens to my car again this will be the first place I go!read more
Chey Dann
02:20 01 Sep 18
This place was exactly what I needed to get my car fixed from somebody hitting my rear door. Super friendly and the job was finished when they estimated. No stress. Thanks!read more
Autumn Cole
19:10 30 Sep 18
Be very cautious using this company, I had to take my car back 3 different times to have bad replacement parts fixed. They need to do a better job at quality inspection checks after the car is repaired. I would not recommend to anyone with a newer car.read more
Matthew Brown
23:09 21 Dec 18
Great work and communication, which are the most important things you ask for when your car needs work. These people are friendly and knowledgeable at what they do. Any body work I need done will definitely be taken to them.read more
Anthony Cavins
20:17 21 Jan 19
The best workshop to fix your car, professionals and very responsible in the arrangement of your car, I recommend 100%
jorge rodriguez
16:07 25 Feb 19
In minor fender bender, scheduled to drop off vehicle on Monday morning and would be ready on Thursday. It's Friday and work hasn't even begun on vehicle yet. Said parts were ordered and would be there Monday, hopefully done by Tuesday. Regret having taken vehicle there, will never again. If Tuesday comes and no work has still been done on vehicle, I will pick up and take elsewhere!read more
jayh40515
21:11 03 May 19
In minor fender bender, scheduled to drop off vehicle on Monday morning and would be ready on Thursday. It's Friday and work hasn't even begun on vehicle yet. Said parts were ordered and would be there Monday, hopefully done by Tuesday. Regret having taken vehicle there, will never again. If Tuesday comes and no work has still been done on vehicle, I will pick up and take elsewhere! The shop has also not kept up communication with me at all. They didn't call to tell me about the delays , I only found out after reaching out to them.read more
jayh40515
21:20 03 May 19
In minor fender bender, took a little longer than expected to fix but was done correct and looks brand new.
jayh40515
03:14 09 May 19
Great bunch, professional job on my 2014 Ram 1500.Good communication and timely repairs. I highly recommend them.
Wayne Palmer
12:55 17 May 19
They normally handle my claims and do a awesome job!! Good customer service and prices !!
Nicole Wilson
17:12 20 May 19
Excellent body work but not the best communication, and you cannot predict when your car will be ready!
Shadi Qasem
15:05 26 May 19
My car was keyed in a parking lot and Kentucky Collision Center did an amazing job making it look like brand new! Highly recommend! Friendly staff and great service!read more
William Netherland
22:28 27 May 19
Thses people did a fantastic job repairing my vehicle after a wreck. It looks as good as new. Job very well done.
Brandon Eaves
03:46 11 Jun 19
Pretty frustrating experience. I was told to get an estimate by the insurance company and found this shop via an online search. I called and explained what I needed and who the insurance company is and was told I would have an estimate within 15-20 minutes (minor damage). Was treated as a nuisance from the moment I arrived. 3 days later and still no estimate, again, for minor damage. I’ll find another place.read more
David Kuykendall
13:28 15 Jun 19
Why would you get your car repaired anywhere else? Kentucky Collision center is fast, has great prices and the best staff. I have had my car repaired here twice and the repairs have been done correctly and quickly both times. Ben and Kendra are super nice and always a pleasure to work with!read more
Rachel Rice
13:27 17 Jun 19
Kentucky Collision did a wonderful job repairing my vehicle after a landscaper hit my car with a mower. Kendra was very personable, gave me some solid advice, and was very good about coordinating repairs. I would highly recommend this place to anyone!read more
Amanda Novak
21:41 05 Jul 19
Dropped my car off on 08/05/19 and got it back within a week! Spectacular service from the front desk all the way to the work done on my vehicle. Highly recommend this body shop! Best in Kentucky ! I am ecstatic at the end results ! They even hooked me up on the hood by fixing a few extra dents with no extra cost ! Kendra Tipton took care of me from start to finish and kept me up to date with the text to update status. Thank you!!read more
Josh Poynter
14:11 12 Aug 19
Kentucky Collision Center
Call us at
(859) 269-9233
About us
Providing Kentucky drivers quality auto collision repair, auto body painting, and excellent customer service since 1997.
Kentucky Locations
Services
Collision Repairs
Frame & Unibody Repair
Paint & Refinish
Paintless Dent Repair
Towing
Hail Damage Repair